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Tips for Finding a Qualified Heating Services Contractor

Tips for Finding a Qualified Heating Services Contractor

Finding a qualified contractor to provide heating services can be a challenging endeavor. Not all companies and technicians have the same experience or handle all types of equipment. Therefore, it’s important to research contractors before choosing one, whether the job entails repairing, tuning up, or replacing your heater or furnace. To avoid conflicts or trouble, here are invaluable tips for finding a qualified heating services contractor:

Verify They’re Licensed, Certified, and Insured

You can often check an HVAC company’s website to see if it’s licensed and insured. A state online resource or an industry association can also provide details on licensure. Additional certifications may be required as well. Research which ones might be required and check with the contractor for proof of insurance; a reputable company will show you they carry liability and workers’ compensation insurance. 

At Waldrop, our HVAC technicians are all NATE-certified and trained continually. It’s important to find a contractor that meets the requirements of your state, city, or municipality and one that’s insured to protect both technicians and customers.

Obtain Referrals and Recommendations

Getting referrals from friends, family members, neighbors, and co-workers can help connect you with a qualified heating services contractor. A local trade organization can also provide the names of members. Such organizations have strict requirements regarding quality of service and regularly check on members to ensure they meet their standards of excellence. However, a recommendation from a friend who’s worked with a reputable contractor may be all you need.

Call Your References

If a contractor provides you with the phone numbers of customer references, call them. Have a list of questions to ask. For example, you want to know about the contractor’s quality of service and how they were able to address specific problems. Also, inquire whether the project was completed within the expected timeframe and if the company stayed within your budget.

Know About Your Heater Make and Model

The more you know about your current system, the more information you can provide a contractor. It helps them assess the problem and determine the goal of their service. Gather information such as the system model, its maintenance history, and when you purchased it. Also, explain in detail any problems that are occurring, such as rooms not being warm enough or a furnace that makes noise or cycles too frequently.

Schedule an In-Home Evaluation

A reputable heating services company should provide a free in-home evaluation. The contractor should be willing to inspect your system. Whether it needs to be repaired or replaced, this is an important step. 

When replacing a unit, the contractor will need to evaluate the size of your home, the quality of insulation, and how many windows there are to determine the type and size of the unit to install. They should also inspect your ductwork to measure airflow, determine if it’s adequate for the new heating system, and find air leaks.

If the contractor provides a quote before performing an inspection, it’s a sign they lack experience.

Get Everything in Writing

All estimates, proposals, and contracts should be in writing. This not only ensures a contractor will stick to their word. Written agreements also help compare multiple bids, their costs, the quality and efficiency of equipment, and warranties. A more affordable installation price won’t benefit you if your energy bills go up. Therefore, be practical when comparing prices and ensure each proposal lists itemized project costs, model numbers, and the project schedule.

Ask If They Install Energy Star Certified Furnaces

An experienced heating services professional is familiar with the latest high-efficiency furnaces on the market. A unit that’s Energy Star certified meets the strict guidelines set by the U.S. Environmental Protection Agency (EPA). The contractor should be able to estimate your long-term savings and show you the calculations to support their claims. 

Look for Special Offers

While we don’t recommend automatically going for the cheapest bid, a reputable heating services contractor should explain opportunities to save. A furnace is a significant investment. However, rebates on Energy Star equipment and utility and tax incentives can help keep costs in check.

Call Waldrop for Professional Heating Services

Waldrop has been providing high-quality heater repair, installation, and maintenance in Greenville and Spartanburg Counties for several decades. Our NATE-certified technicians help you choose the right unit for your home. We use the latest, state-of-the-art tools and equipment and offer financing options to help afford high-efficiency furnaces. To schedule heating services in your home, schedule a visit online or call (864) 536-0887.

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Greenville, SC

Five stars

Waldrop has taken care of our HVAC since our house was built (2006). We get maintenance twice a year – spring and fall. This year, Kevin suggested the Phenomenal Aire unit. It cleans the air

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Marietta, SC

Five stars

Had the best experience with Waldrop, we will forever be in their debt. Not only the most professional group of men but the most honest, stand by your word company! I would recommend Waldrop to

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Five stars

A friend recommended Waldrop after he had a visit last week. Our A/C was not cooling as well as it should, and the Split “Smart” thermostat was doing crazy things on the first and 2nd


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The Smart Wally Membership ensures home heating, cooling, and plumbing systems are constantly monitored. The program allows us to detect issues early, which is when they’re easier and more affordable to fix.