Victor was very professional and kind. Knew his trade very well. I loved him very much. Thank you Victor

Knowledgeable, prompt, polite technician. I enjoy them texting a picture of who’s coming by so I know who to expect.

Alexv did a great job. His service is 5 star for sure! Very polite and kept me informed of what he was doing.

Great service from Shamon! Explains everything you need. Great job thank you !

I appreciate the work that Grant and Gage did at our house. They arrived on time and were pleasant and professional. They explained the maintenance that our HVAC system needed and completed the work in a timely fashion.

Jonathan is the best tech on the planet!!

Anthony explained what he was doing today for my HFAC. He was able to answer my questions and concerns. He mentioned additional plans that could be beneficial. He was an excellent technician and I will recommend him to others. 5 stars!!

Anthony was fantastic. Polite, prompt, and professional. Such a great addition to the team.

Jean Castro. On time. Well done.

Jared was outstanding! friendly, professional, and very knowledgeable. He quickly helped diagnose and fix my AC issue. While the replacement part quoted through Waldrop was more expensive than expected, that doesn’t take away from the excellent service Jared provided. I truly appreciate his help and would highly recommend him. Waldrop is lucky to have him!

Lorenzo and Elisha did a great job for my best friend's house Dexter Davis. Great workers very friendly and efficient. Thanks guys

Devan was great. Took the time to explain each issue. Would definitely recommend him.

Michael C was very courteous and knowledgeable of the plumbing work that I need

Frankie has done a great job.

The tech found the leak and talked with the American tubs tech in California and got parts ordered to be mailed to me. And fixed magnet on cover over motor of different walk-in tub. Very patient. Thanks

My family would like to give a huge shoutout to Travis. He came out twice to work on our brand new AC unit. Eac4eh time it was hot in our home but he was calm and worked through the heat. He informed my parents about everything every step of the way. Thank you again Travis!

I am late in submitting this review, but I wanted to be sure and thank Tyler and Jayden for their work and customer service before the year's end. My elderly parents had an emergency situation with their hot water heater. Waldrop's had a crew at their house the same day. The damage was worsened because my parents missed signs of problems for several weeks. The repair work required multiple followup visits. Tyler came for several of these. He was consistently professional and seemed to genuinely care about helping my parents and making sure the repairs were well done. Jayden was the same way during his visit. Their service involved everything from doing extra cleanup work, to making multiple trips to get correct parts, to working late, to being very kind and patient with fragile and forgetful elderly people. The excellent customer service was in addition to top quality workmanship.I cannot thank them enough. Waldrop's, Tyler and Jayden are fantastic ambassadors for your company

Dylan was great. He is very cordial and committed to completing the job!

06/08/2026: Anthony came to do the regular maintenance on my HVAC system. He explained what he saw and recommended some proactive attention that would keep everything running smoothly. I can’t believe how quiet the system is after completing his recommendations! Great experience with a knowledgeable, efficient, and friendly professional. 01/19/2026: Romo came for the tankless hot water heater not heating. Turns out, after his troubleshooting, there were a couple of issues he found (error codes, cartridge replacement). He provided the repairs quickly and efficiently. Romo is always professional and very knowledgeable. Glad to have these issues resolved. 11/25/2025: Gavin, Dillon, and Zach arrived on time and went straight to work, replacing kitchen and bathroom faucets, as well as replacing water lines with new stainless steel, braided hardware. This was a proactive approach to old plastic coated lines put in the house when it was built 15 years ago. The work was completed promptly and efficiently, much faster than I anticipated. I finally have good water pressure in my kitchen faucet versus the old one they took out. Thanks to these professionals for an outstanding job! 11/24/2025: Stephan came out today to check plumbing for the winter. Found two small issues in the guest bathroom. I love the proactive approach before there’s a major disaster! While outside, he smelled gas and identified a leak around the regulator. I called the gas company and had the issue fixed before Stephan even left. What a great save!!! Thank you, Stephan, and Waldrop for an excellent job, as always!! Previous review: Our generator was turned off by the power company and I was unable to restart it properly. Scott from Waldrop came out and got it started, got it back online, and even ran tests to make sure it was working properly. He was very professional and knowledgeable. Highly recommend Waldrop Heating & Air and Scott Hawkins!

John was extremely helpful as well as very knowledgeable. He was able to answer all of my questions and offered excellent feedback as well as solutions. He is an asset to the company. He get an A++ from me. Thanks!