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Craig B. came to assess our HVAC system. He was very friendly and respectful of our home. He answered all of our questions and did so with compassion and understanding. He was extremely patient and honest. While we got some not so good news on work that needed to be done, Craig provided options and reassured us that we made a good decision.

I called and spoke with Rob who was very helpful in telling me about the Wally Club and helped me join and setup an appointment for same day. I had other questions and called back and spoke with Charles who was very helpful with my questions. Gage was the technician that came out. He was very thorough and explained everything well. He is going to complete the work today. He was very courteous and careful with our property. All of the employees , including Dessie that called to say Gage was on the way, were very polite and professional. A real joy to work with.

Zach was amazingly courteous and knowledgable and diagnosed our plumbing issue very quickly and helped us determine the best option! Highly recommend Zach and Waldrop! Thanks for the great help. #coveredforthecause

Workmanship is top notch!

-zack came out to service unit. Very prompt and very knowledgeable about things. Very friendly and answered all of questions. I would recommend Waldrops

Noah showed up on time, introduced himself, put on his shoe covers and went to work. He was very thorough and explained what he was doing at each step, what he found an any corrective action if any was needed. When he finished he gave me a detailed list of everything checked and what should be fixed to bring it up to a safe and functional standard. He went over cost and payment options and answered all our questions.
I would give him an A++ rating and look forward to working with him should we require his help in the future.

Rachel helped me schedule several appointments, but keeping them spaced apart in a way that fits my schedule, which was no mean feat. I have lots of things scheduled and she was able to help me schedule them all without overwhelming me. (I can't get a new box to leave other reviews in, so I'll just add all 3 people who helped me and all three rate 5 stars). Josh came to the house to look at the bathroom fixture and gave me three options. He was quick, efficient and very knowledgeable. I hope he's the one who comes to do the work on the day it is scheduled. Then, Charles came to my aid when I found that I wouldn't be here on the day I had scheduled the work to be done. He quickly found an appropriate date and time, and it was a time that fit my schedule perfectly. Please rate all 3 of these technicians FIVE stars. Thank you.

Milton came to give us a quote to run a gas line and was very kind. He worked quickly and got us the answers we needed.

Nathan was very friendly and very informative

Travis came out did our inspection he was very professional and got the job done fast

John stopped by to do a plumbing inspection. He was very thorough and professional. A pleasure to be around. Answered all my questions.

Domenic and Daniel did a great job. Very polite and great to work with

Friendly and professional. Craig G did an excellent job. Very friendly

Kenny was awesome and fixed everything we needed

Nathan did a great job. He even fixed what the warranty company couldn't.

Craig B was great and explained everything wonderfully. He was on time, courteous and, great with the dogs.

Had our septic pumped they were very informative and explained the whole process and Dan Hayden & Jacob were very nice. Great Great staff

Had a great experience with Jonathan! He provided thorough explanations of all recommended repairs and why those repairs are important for the big picture. It was clear his advice was honest and well intentioned. He never pushed unnecessary add-ons. Overall a pleasure to work with.