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PRIVACY POLICY
We recognize that you may be concerned about our use and disclosure of your personal information. Your privacy is very important to us, and the following will inform you of the information that we, Waldrop Home Services,Inc. DBA Waldrop Plumbing Air Electric, may collect from you, and how it is used. By using our website, staging-callwaldropb.kinsta.cloud, you are accepting the practices described in this policy.
INFORMATION COLLECTION
We may collect non-personal information, such as a domain name and IP Address. The domain name and IP address reveals nothing personal about you other than the IP address from which you have accessed our site. We may also collect information about the type of Internet browser you are using, operating system, what brought you to our Website, as well as which of our Web pages you have accessed.
Additionally, if you communicate with us regarding our Website or our services, we will collect any information that you provide to us in any such communication.
SMS OPT-IN & CONSENT:
By providing your phone number and opting in, you consent to receive recurring automated text messages and calls from Waldrop Home Services, Inc. using an automatic dialing system. You will receive appointment reminders and service updates via text message. Message frequency varies. Carriers are not liable for delayed or undelivered messages.
DATA WE COLLECT:
- Mobile phone number
- SMS/call consent records and preferences
- Message delivery and response history
We collect your mobile phone number to send you text messages related to appointment reminders and service updates. We use this information only to provide and manage our SMS communications.
HOW WE USE YOUR DATA:
- Send automated appointment reminders and confirmations
- Service updates and follow-up communications
- Respond to your inquiries via call or text
THIRD-PARTY SHARING:
We do not sell or share your mobile phone number with third parties for marketing purposes. We may share with service providers who help deliver messages.
DATA RETENTION:
We retain your phone number while you are an active customer and for 6 months after opt-out for compliance records.
YOUR RIGHTS:
- Access: Request a copy of your data
- Update: Correct your phone number anytime
- Delete: Request removal from our systems
OPT-OUT: Reply STOP to any message
HELP: Reply HELP or call (864) 536-0887
Message and data rates may apply.
Contact: Waldrop Home Services, Inc. | help@callwaldrop.com | (864) 536-0887
INFORMATION USE
We may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
We use the collected information primarily for our own internal purposes, such as providing, maintaining, evaluating, and improving our services and Website, fulfilling requests for information, and providing customer support.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign.
We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.
To request to review, update, or delete your personal information, please submit a request form by clicking here.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
CONSENT
By using this Website, you consent to the collection and use of information as specified above. If we make changes to our Privacy Policy, we will post those changes on this page. Please review this page frequently to remain up-to-date with the information we collect, how we use it, and under what circumstances we disclose it. You must review the new Privacy Policy carefully to make sure you understand our practices and procedures.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (864) 536-0887 or via mail Attn: Privacy Officer, 790 Duncan Reidville Road, Duncan, SC 29334
Sammy
Greenville, SC
Waldrop has taken care of our HVAC since our house was built (2006). We get maintenance twice a year – spring and fall. This year, Kevin suggested the Phenomenal Aire unit. It cleans the air
Cheryl
Marietta, SC
Had the best experience with Waldrop, we will forever be in their debt. Not only the most professional group of men but the most honest, stand by your word company! I would recommend Waldrop to
KarmannGT
SIMPSONVILLE, SC
A friend recommended Waldrop after he had a visit last week. Our A/C was not cooling as well as it should, and the Split “Smart” thermostat was doing crazy things on the first and 2nd
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