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Have I Found the Right Professional for Hot Water Heater Repair in Greenville, SC?


One of the biggest stressors of hot water heater repair in Greenville, SC, is finding a reputable plumber. Your water heater is a major expense so it’s important an experienced professional repairs it. But just because someone says they’re a plumber doesn’t mean they’re right for the job. If the wrong person services your system, more costly damage may occur and you might have to replace the unit altogether. 

You may be asking, “Have I found the right professional for hot water heater repair in Greenville, SC?” Here are some other questions to consider to help answer that.

Is the Plumber Experienced in Water Heater Repair?

Some plumbers mainly fix leaks and unclog drains. Not all have the training to repair a water heater. Before hiring a plumber, ask if they’re experienced in water heater repair, and don’t forget to inquire about their licensing and insurance (you don’t want to be liable to pay for damages if something goes wrong). Also, ask if they are familiar with the type of water heater you have. There are gas, electric, solar, heat pump, tankless, and other water heaters that all have different parts, connections, and service requirements.

What Is the Nature of the Problem I’m Having?

By assessing the problem, you can help a plumber narrow down the causes. Think about whether the issue built up over time, if it started after you did something with the water heater, or if you changed your water usage habits. Knowing these specifics will help you communicate with a plumber and decide if they’re right for the job. They should be able to explain the problem and potential solutions without thinking too much about it.

How Long Have They Been In Business?

The longer a plumber has been working, the more likely it is they can fix your problem. Look for companies with many years in business, which has given them the time to satisfy many customers. Time is a testament to a plumber’s quality of work and ability to handle any situation. Also, see that the company insures its technicians, has a reputation for honesty and integrity and is a member of industry associations.

What Do Others Say About Them?

The opinions and experiences of other customers can help you find the best plumber for hot water heater repair in Greenville, SC. There’s no harm in starting with friends, family members, and neighbors. If they had a positive experience, they’re likely to recommend a plumber. If not, then they’ll tell you who to avoid. When asking around doesn’t get you any leads, check online reviews on sites like Angi or Yelp. The Better Business Bureau is also a helpful resource where you can find the water heater repair company’s profile, years in business, or complaints against it and how they were resolved.

Are They Willing to Communicate With You?

A water heater repair contractor should be patient and explanatory. If they ignore or evade your questions, look for a different plumber. A reputable contractor should want to explain the aspects of service you don’t understand. They may provide advice on what to do if it recurs, how to avoid similar problems in the future, or even help your water heater last longer.

What Do They Charge for Hot Water Heater Repair?

Get a quote from each contractor you speak with, ensuring they fully evaluate the problem. You can then accurately compare quotes from multiple companies. Know what’s included so you get the most for your money. Don’t settle for the cheapest price if it doesn’t include everything needed to get your water heater running again.

Call Waldrop Today

Waldrop provides high-quality water heater services in Upstate South Carolina. If you are having trouble with your water heater, our licensed plumbers will employ their training, knowledge, and skills to diagnose and fix the system. Our team can handle projects of any size and repair virtually any problem. Check online for coupons and specials to save. To schedule prompt hot water heater repair in Greenville, SC, contact us online or call 864-536-0887 today.

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Greenville, SC

Five stars

Waldrop has taken care of our HVAC since our house was built (2006). We get maintenance twice a year – spring and fall. This year, Kevin suggested the Phenomenal Aire unit. It cleans the air

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Marietta, SC

Five stars

Had the best experience with Waldrop, we will forever be in their debt. Not only the most professional group of men but the most honest, stand by your word company! I would recommend Waldrop to

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Five stars

A friend recommended Waldrop after he had a visit last week. Our A/C was not cooling as well as it should, and the Split “Smart” thermostat was doing crazy things on the first and 2nd


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