We humbly offer FREE Club Wally Memberships to all active military personnel, Veterans, senior citizens, first responders, and teachers. You have worked hard to protect and defend our country’s future. This is Wally’s way of saying thank you!
Before you become an official club member, let’s talk about disappointment. We never want to disappoint you, but between May 1st and October 1st, we run the risk of disappointing you.
When hot weather hits hard, it’s our duty as an essential service provider to respond to no-cool and no-heat calls as a priority. The last thing we’d want is for at-risk customers to die from heat stroke because we were on a preventative maintenance call.
To limit the chance of disappointment, the very best time to book a preventative maintenance call is sometime other than between May 1st and October 1st. You are important to us.
No. Homeowners can join Club Wally even if they haven’t used Waldrop Plumbing Air Electric before. Once you’re a member, you’ll begin receiving the membership benefits available through the program.
While no maintenance program can prevent every repair, routine inspections and preventative service can help identify worn components and developing issues before they lead to more significant problems or unexpected system failures.
Yes. Regular maintenance helps keep newer HVAC, plumbing, and electrical systems operating efficiently while documenting routine service and identifying small issues before they become larger repairs.
If you’re planning to move, contact our team to discuss your membership options. We’ll explain what choices are available based on your new home and whether it’s located within our service area.
Have a different question? Reach out to us – we’re happy to help!
Customers consistently praise the team's exceptional professionalism, expertise, and genuine customer care across HVAC, plumbing, and electrical services. Technicians are repeatedly highlighted for their knowledge, clear communication, thorough explanations of work and options, and honest recommendations—offering solutions tailored to actual needs without pushing unnecessary add-ons. The combination of prompt response times, efficient same-day service, quality workmanship, and courteous, friendly technicians creates experiences that keep customers coming back and eager to recommend the team to others.
Based on 8,536+ Reviews
carson vayhinger
9 hours ago
Milton came out this morning and helped us investigate a potential leak in our bathroom. He was very friendly and helped answer my questions.
Betty Farr
21 hours ago
Craig G came to my home in Union and was totally AWESOME. Broke down my issues with my unit to where I felt knowledgeable and had understanding of the problem. Though the issues weren't able to be fixed at this time i have faith that everything will work out in my favor. Thank you Craig my God's continued blessings follow you today and ALWAYS!
Patrick Bellone
22 hours ago
Johnathan was very thorough and explained all his findings to our satisfaction.
Kevin Hunt
22 hours ago
Travis came out. He was peompt kind and helpful. He explained everything and was very informative and informative. Thank you Travis!
Anthony Norman
22 hours ago
Outstanding job. Nick was very professional. Would recommend Waldrop anytime.
Julie Hobbs
23 hours ago
Craig B did a thorough check and proactively found a mfg’rg issue! This was expedited and repairs scheduled the following day.
Andy Lindsay
1 day ago
Craig G. was friendly, professional, helpful, knowledgeable and did everything he said he would within the time frame promised. An extremely pleasant experience. He returned with my parts earlier than expected and got my system back up and running. Thanks wally!
Jonathan&Kristiane Niles
1 day ago
It was a pleasure to work with Alex V. With Waldrop Home Services as he helped our family with a new electrical panel upgrade and new GFI receptacles throughout our home! Alex was incredibly flexible with our changing needs and is a humble but very knowledgeable technician! He helped our home become up to code and safe!!
leigh foster
1 day ago
Zach was very thorough in the inspection of my heating and air system. He is also extremely professional and genial.
Myron Calhoun
1 day ago
Yusuf and Elijah were very attentive to our needs and very respectful to our property. Very professional and easy to communicate with
Ian Fields
1 day ago
Zach, Gavin, and Chad did an awesome job today fixing all our issues. Very professional and knowledgeable. Amelia is also great from their customer team.
Tyler Vecchio
1 day ago
Travis came out and helped us jumpstart the furnace. Clear explanation of certain maintenance issues. Appreciate his help.
Barbara Marshall
1 day ago
Charles was most helpful explaining an upcoming HVAC appointment and rescheduling. What makes this noteworthy is that Charles was courteous, knowledgeable and spoke clearly. Attributes that are lacking in many other companies’ customer service experience. Kudos to Waldrop for providing a human experience and not BOT Purgatory.
Steve Glover
1 day ago
Dakota was our HVAC Technician who offered a number of upgrades on our new system for indoor air quality, surge protector on AC unit, start assist to reduce stress on the compressor & cleaned our coils. We were able with much effort to lift a credit freeze we weren’t aware of & get 6 months no credit financing
Mark Taulbee
1 day ago
Our technician Michael C. was awesome! He was professional but also very personable. He told us exactly what he was doing and how long it would take and was spot on. Great job ! I would recommend both Michael and Waldrop Plumbing.
rebecca varghese
1 day ago
Craig G was great !! Explained very detailed and was very diligent! Thank you!
Liz Cyrus
1 day ago
Jaden and Dillon were great. Got the job done drain repair. helpful and polite and well informed.
From plumbing and electrical to heating, cooling, and indoor air quality, Waldrop is here to keep your whole home running comfortably. Schedule your service today and experience trusted care from the team Upstate homeowners have counted on for generations.