Meet the Team Behind Waldrop Plumbing Air Electric

Waldrop has been part of Upstate South Carolina since 1970, when Benny Waldrop started the business in Spartanburg. What began as a heating and air conditioning company has grown into a full-service home comfort provider — HVAC, plumbing, and electrical — serving seven counties across the Upstate.

Who We Are Today

We’re a team of over 130 people: licensed plumbers, NATE-certified HVAC technicians, licensed electricians, dispatchers, customer service representatives, and support staff. We operate from two locations — our headquarters in Duncan and our Greenwood office — and service homes from Anderson to Cherokee County.

Our technicians aren’t just skilled — they’re trained through Waldrop University, our in-house program that develops the next generation of trade professionals. When a Waldrop technician arrives at your door, they’ve been trained on both the technical and customer service sides of the job.

How We Work

Diagnosis first. We never recommend work without understanding the problem. Our technicians take the time to diagnose accurately, explain what they find in plain language, and present options — not just the most expensive one.

Flat-rate pricing. You know the cost before we start. No hourly billing, no surprises, no watching the clock.

One-visit resolution. Our trucks are stocked with the most common parts for HVAC, plumbing, and electrical repairs. The goal is to fix it today, not schedule a return trip.

No pressure. We present options and let you decide. Our technicians are evaluated on customer satisfaction, not sales pressure.

What We Do

HVAC: Installation, repair, and maintenance for all heating and cooling systems — central air, heat pumps, furnaces, ductless mini-splits, geothermal, and duct systems. We’re NATE-certified and NCI-certified.

Plumbing: Everything from faucet repairs and drain cleaning to water heater installation, sewer line repair, repiping, gas lines, and water filtration systems.

Electrical: Panel upgrades, wiring, outlet and switch installation, EV charger installation, lighting, surge protection, and electrical safety inspections. Added in December 2025 to serve the growing electrical needs of Upstate homeowners.

Club Wally: Our Maintenance Program

Wally the Walrus is our mascot — you’ll see him on our trucks, our ads, and our team’s shirts. He represents our commitment to friendly, reliable service. Club Wally, our maintenance membership program, carries that same spirit: we take care of your systems so you don’t have to think about them.

Members get two annual tune-ups, priority scheduling, discounted repairs, and no overtime charges. It’s the easiest way to protect your home’s systems and avoid emergency breakdowns.

Our Track Record

  • 4.8 stars from over 7,400 Google reviews
  • BBB A+ rated since 2004
  • 55+ years serving the Upstate
  • 7 counties covered: Greenville, Spartanburg, Cherokee, Laurens, Pickens, Union, Anderson

Why It Matters

There are a lot of HVAC and plumbing companies in the Upstate. What sets us apart isn’t a slogan — it’s consistency. Every technician, every visit, every job gets the same level of care. That’s what 7,400 reviews at 4.8 stars actually represents: thousands of homeowners who got what they were promised.

YOUTUBE EMBED: Got High Water Pressure? This One Valve Fixes It FAST — @YallCallWally

Call Waldrop Plumbing Air Electric at (864) 536-0887 or visit www.callwaldrop.com. Y’all call Wally — we’ll take it from there.

RELATED POSTS:

  • Runnin’ Out of Hot Water → https://www.callwaldrop.com/blog/runnin-out-of-hot-water-lets-figure-it-out-with-wally-upstate-sc/
  • How Does Hot Water Get Through the Whole House → https://www.callwaldrop.com/blog/how-does-hot-water-get-through-the-whole-house/
  • Why Does My Drain Keep Clogging → https://www.callwaldrop.com/blog/why-does-my-drain-keep-clogging/
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Sammy

Greenville, SC

Five stars

Waldrop has taken care of our HVAC since our house was built (2006). We get maintenance twice a year – spring and fall. This year, Kevin suggested the Phenomenal Aire unit. It cleans the air

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Cheryl

Marietta, SC

Five stars

Had the best experience with Waldrop, we will forever be in their debt. Not only the most professional group of men but the most honest, stand by your word company! I would recommend Waldrop to

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KarmannGT

SIMPSONVILLE, SC

Five stars

A friend recommended Waldrop after he had a visit last week. Our A/C was not cooling as well as it should, and the Split “Smart” thermostat was doing crazy things on the first and 2nd

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CLUB WALLY MEMBERSHIP

Ya'll Join The Club!

When hot weather hits hard, it’s our duty as an essential service provider to respond to no-cool and no-heat calls as a priority. You’ll receive priority scheduling, exclusive promotional offers, waived dispatch fees, and so much more!