We humbly offer FREE Club Wally Memberships to all active military personnel, Veterans, senior citizens, first responders, and teachers. You have worked hard to protect and defend our country’s future. This is Wally’s way of saying thank you!
Before you become an official club member, let’s talk about disappointment. We never want to disappoint you, but between May 1st and October 1st, we run the risk of disappointing you.
When hot weather hits hard, it’s our duty as an essential service provider to respond to no-cool and no-heat calls as a priority. The last thing we’d want is for at-risk customers to die from heat stroke because we were on a preventative maintenance call.
To limit the chance of disappointment, the very best time to book a preventative maintenance call is sometime other than between May 1st and October 1st. You are important to us.
No. Homeowners can join Club Wally even if they haven’t used Waldrop Plumbing Air Electric before. Once you’re a member, you’ll begin receiving the membership benefits available through the program.
While no maintenance program can prevent every repair, routine inspections and preventative service can help identify worn components and developing issues before they lead to more significant problems or unexpected system failures.
Yes. Regular maintenance helps keep newer HVAC, plumbing, and electrical systems operating efficiently while documenting routine service and identifying small issues before they become larger repairs.
If you’re planning to move, contact our team to discuss your membership options. We’ll explain what choices are available based on your new home and whether it’s located within our service area.
Have a different question? Reach out to us – we’re happy to help!
Customers consistently praise the team's exceptional professionalism, expertise, and genuine customer care across HVAC, plumbing, and electrical services. Technicians are repeatedly highlighted for their knowledge, clear communication, thorough explanations of work and options, and honest recommendations—offering solutions tailored to actual needs without pushing unnecessary add-ons. The combination of prompt response times, efficient same-day service, quality workmanship, and courteous, friendly technicians creates experiences that keep customers coming back and eager to recommend the team to others.
Based on 8,463+ Reviews
Rene Driggers
1 day ago
Both technicians were completely professional and explained every detail of the process. I would definitely recommend your company to our friends and family. I have complete confidence in the way they restored our air conditioning. Each step was carefully explained to us and they took their time to make sure everything was running properly. Thank you so much for hiring such capable technicians. They speak highly of their company and so do we!
casey carback
2 days ago
I had great (same-day) service from Wally! Our plumber, Zach, was courteous & professional. He fixed the issue I had and also went into the crawlspace & diagnosed a few other issues under the house.
Rosalind Brown
2 days ago
Zach was excellent and very knowledgeable and friendly
Bruce
2 days ago
Sloan our HVAC technician was respectful, and thoroughly explained the results of his inspection to us. Recommend him highly.
Sadie Zhou
2 days ago
Nathan was very prompt, courteous, and personable when he came out to do my seasonal system check. I always enjoy meeting different people on the Waldrop team because everyone is so helpful and really wants what is best for their customers.
Louise Heizer
3 days ago
Timely & knowledgeable work done for us by Victor! Personable too!
Lisa Knickerbocker
3 days ago
Craig B was great! Very thorough and made sure I was happy with the service he provided!
Cindy Hughes
3 days ago
Chad Tucker replaced our water heater and did a great job. He was very conscientious, professional and friendly.
Leah Fry
3 days ago
Always a good experience with Waldrop and Jacob's visit to price propane line installation was no exception! He was on time, courteous, and professional. He patiently explained our options with pricing and walked us through everything. Very satisfied!
UPDATE 8/9/26: Waldrop just finished a HUGE job for us - basically they redid the entire HVAC system. Not only did we need the unit itself replaced, but the entire crawl space under the house had to be reinsulated, all ductwork reconfigured/replaced. It was a massive. Kris, our project manager was kind and patient as he walked us through our options and payment plans. Our technicians, Paris and Lorenzo were AWESOME. They were not only knowledgeable and professional, but they were just genuinely nice guys. We enjoyed having them around. I'll miss seeing them! Once again, exceptional service all the way around from Waldrop.
Allee Bramhall
3 days ago
Great job by Dustin, Dan, and Hayden!
Lindsay Van
3 days ago
Brandon visited today for an inspection. He took his time and was very knowledgeable and able to explain any issues or concerns to me in a way I was able to understand. I look forward to working with this company for my HVAC systems maintenance.
Michelle Mathis
3 days ago
Great service and Commication!
Sebastian Mitty
3 days ago
Great service, Robert first came and help identified the problem and what we needed to do, week later Nathan came and installed it. Even Gauge was good in his brief cameo to come help Nathan get coil into our attic
Rachel Wolfe
3 days ago
Frankie came out and did our a/c check and then came out again and did all of the cleaning! He was nice and explained everything and he also had photos of everything!
Wayne Moseley
3 days ago
Service was great. Received great info concerning repairs on my A/C unit. Tech was very pleasant, even gave my dog a stuffed Walley! After discussing repairs I decided to go with a more efficient unit. I highly recommend Waldrop for services they offer.
Diana Bertoncello
3 days ago
As always, waldrop does excellent work. Maksim, the technician, was great! He was extremely polite and patient and very professional and thorough. He took his time to do a good job and explained everything. I highly recommend him and waldrop.
Mackenzee Miller
3 days ago
Milton from Waldrop came out for a complementary plumbing inspection today. He was professional, quick, and honest. I felt no pressure to make an immediate decision regarding if I’d like to have my water heater serviced, but felt that he gave me the necessary education to make an informed decision. Would recommend!
From plumbing and electrical to heating, cooling, and indoor air quality, Waldrop is here to keep your whole home running comfortably. Schedule your service today and experience trusted care from the team Upstate homeowners have counted on for generations.