We humbly offer FREE Club Wally Memberships to all active military personnel, Veterans, senior citizens, first responders, and teachers. You have worked hard to protect and defend our country’s future. This is Wally’s way of saying thank you!
Before you become an official club member, let’s talk about disappointment. We never want to disappoint you, but between May 1st and October 1st, we run the risk of disappointing you.
When hot weather hits hard, it’s our duty as an essential service provider to respond to no-cool and no-heat calls as a priority. The last thing we’d want is for at-risk customers to die from heat stroke because we were on a preventative maintenance call.
To limit the chance of disappointment, the very best time to book a preventative maintenance call is sometime other than between May 1st and October 1st. You are important to us.
No. Homeowners can join Club Wally even if they haven’t used Waldrop Plumbing Air Electric before. Once you’re a member, you’ll begin receiving the membership benefits available through the program.
While no maintenance program can prevent every repair, routine inspections and preventative service can help identify worn components and developing issues before they lead to more significant problems or unexpected system failures.
Yes. Regular maintenance helps keep newer HVAC, plumbing, and electrical systems operating efficiently while documenting routine service and identifying small issues before they become larger repairs.
If you’re planning to move, contact our team to discuss your membership options. We’ll explain what choices are available based on your new home and whether it’s located within our service area.
Have a different question? Reach out to us – we’re happy to help!
Customers consistently praise the team's exceptional professionalism, expertise, and genuine customer care across HVAC, plumbing, and electrical services. Technicians are repeatedly highlighted for their knowledge, clear communication, thorough explanations of work and options, and honest recommendations—offering solutions tailored to actual needs without pushing unnecessary add-ons. The combination of prompt response times, efficient same-day service, quality workmanship, and courteous, friendly technicians creates experiences that keep customers coming back and eager to recommend the team to others.
Based on 8,634+ Reviews
Jacob Sawyer
3 days ago
Aiden and Pedro were excellent throughout the entire process. Without going into too much detail, they had to complete extensive pipe work that took three days. They made what could have been a very stressful experience much easier by walking us through each step, explaining the work being done, and keeping us updated on their progress.
The past three days were definitely stressful and overwhelming, but their professionalism, communication, and willingness to keep us informed helped put us at ease. Most importantly, they established a level of trust that made all the difference.
Thank you both again for everything you did for our family. We truly appreciate your hard work and dedication. We would absolutely recommend you to our family and friends!
— The Sawyer Family
Midge Smith
4 days ago
Trey, Gavin, Dillon and James Did a superlative job this week.! They were courteous, professional, and kind.
Jennifer McCuen
4 days ago
Great customer service. Rob was very helpful in getting the service i needed.
Gurjeet Kaur
4 days ago
Zach was professional, on time and completed the repairs to our home in a timely manner. He took the time to answer all questions. As a returning customer I would highly recommend Waldrop for your home repair needs if you are looking for professional, reliable, family oriented staff to come into your home.
Greg Nitz
4 days ago
Polite, courteous, friendly. Explained what they found. No pressure pay out big for repairs. Gave options.
Gary Moore
5 days ago
Very professional, and all of my water lines where inspected, then all sink and toilet lines where inspected, and no leaks, so they do this once a year, and now I'm very satisfied with the results, thank you. The Staff and Technicians have made me a part of their family. They are very kind and very professional about what they do. Their prices are unbeatable, and I like when they are finished with the job they clean their mess up and haul it off, and then they come in talk and show pictures of what they did. And I THANK ALL OF THEM!
Lori Bridges
5 days ago
Chad Tucker was amazing!
Judy A. Jowers
5 days ago
😊Jose in HVAC and Michael C. in plumbing were capable and courteous. Y’all call Wally. 😊
Jonny Clay Crocker
5 days ago
Jacob did a great job. Very professional and knowledgeable. Did a great job walking through the estimates and explaining the repairs he recommended
Nicole Cavanagh
5 days ago
Clark was professional and thorough. He answered all our questions. Highly recommend without reservations
Clark cleaned our coils today- he was thorough and professional- we would recommend both Waldrop and Clark!
David and Michael did a great job- courteous and tidy- breathing better tonight😄
Makism- was friendly, thorough and provided resources and tips. Great job 😃
Zack, Caleb and Mark were great! Courteous and communicated clearly. Left the house clean. Great job😃
Portia Tucker
5 days ago
Brandon was very patient and knowledgeable.
Glenn Spurlin
5 days ago
Great service. I just needed a checkup to make sure the system was healthy. Tim was fantastic, and was patient with me and my million questions. It was enjoyable and no pressure to try and up charge anything. I will use them again.
Update: Jared did a full day-long repair in Nov and was wonderful. Very friendly, respectful, and knowledgeable. Loved the experience!!
Alanna Hampton
5 days ago
Had issues with my AC last night and Zach was here next day and cleaned the drain lines/etc so the system could turn back on. Also showed me pictures of how the new stuff works so I dont feel totally in the dark. Thanks!
Jesse Jones
5 days ago
Great and quick service from Dan and Hayden!
Halie Miller
5 days ago
Josh was wonderful. He got my toilet fixed and gas leak fixed with in a short amount time. Will definitely be using Waldrop again
Justin Quinn
5 days ago
Travis was very professional and thorough. Unfortunately pricing from Waldrop continues to be out of line and absurd. When I told him I would not be proceeding with any of the recommended services, he still offered to replace my air filter.
Deborah Rice
5 days ago
The technicians are always so nice and very thorough. Victor did a great job.
Deb Goosen
5 days ago
Holden did a great job fixing our problem. He explained everything and was very nice and professional.
From plumbing and electrical to heating, cooling, and indoor air quality, Waldrop is here to keep your whole home running comfortably. Schedule your service today and experience trusted care from the team Upstate homeowners have counted on for generations.