Plumbing Service FAQs
Get the Answers from Waldrop Plumbing – Heating – Air
Do you have a question about your plumbing system? Do you need help with a problem and you’re not sure what it is? Are you curious what to expect about your upcoming plumbing repair or service appointment? You’re not alone. In fact, many customers before you have probably had that same question you have. That’s why we’ve assembled this brief list of a few of the most common questions we have received, as well as the answers to each of them.
Do you have any additional questions not addressed here? Feel free to call us at (864) 641-4011 .
Have You Taken Any COVID-19 Precautions?
We have. Our team is dedicated to stopping the spread of this terrible disease by ensuring that both our customers and our employees remain safe and secure. We try to minimize face-to-face interaction and keep a safe six-foot social distance throughout all service calls. Our team members practice good hygiene, and we’ve done everything we can to limit accidental exposure by closing our office to outside visitors and asking customers to please inform us ahead of time if anyone in the home isn’t feeling well before we arrive for your appointment.
Do You Fix Water Heaters/Faucets/Toilets/Any Other Plumbing Fixture?
Yes! We proudly service all aspects of your plumbing system, from your most common and routine fixtures to the intricate and detailed components that you don’t often think about like water and drain lines. We offer drain cleaning, whole-home repipes, and everything in between. When we say we’re a full-service plumbing company, we mean it.
What Should I Expect From My Plumbing Service Visit?
Your plumbing service appointment with us is designed to be as stress-free and straightforward as possible. When we quote you an arrival time, we do everything we can to show up on-time and ready to work. We have the tools we believe we will need to get your job done, and the parts and components needed to handle most routine fixes on the spot. Our service begins with an inspection and diagnostic, which is a vital step to help us make sure we’re fixing the actual source of your problem rather than just treating the symptoms. We also keep you informed every step of the way and will walk you through the steps we advise you to take.
What Is That White Gunk All Over My Faucets & Fixtures?
If your faucets and other water-reliant fixtures all have a white, chalky gunk that seems to build up around the nozzle, then you probably have a condition known as hard water. This is extremely common, and that white gunk, known as limescale, is actually composed of a combination of calcium and magnesium, among other minerals. There are several ways you can get rid of this naturally, so we recommend doing a few internet searches for how to do so.
Likewise, investing in a whole-home water filtration system will help you remove these minerals before they enter your home, thus giving you pure water from every tap and every fixture across your property.
Do You Work with Copper/PEX/Iron/Steel Pipes?
We work with all types of plumbing lines, including all types of metals, plastics, and more. Many older homes still rely on galvanized steel or another form of plumbing that’s expensive and corrosion-prone, so we also offer whole-home repipes. As for what we advise replacing these pipes with, we recommend either a corrosion-resistant metal like copper that will last 50 years or more, or a durable, affordable plastic like PEX for those who are on a tighter budget.
Do you need a plumbing service? Call Waldrop Plumbing – Heating – Air and get the answers to your questions or schedule your appointment today.
Waldrop has taken care of our HVAC since our house was built (2006). We get maintenance twice a year - spring and fall. This year, Kevin suggested the Phenomenal Aire unit. It cleans the air of pollen, dust, VIRUS GERMS, bacteria, etc. It has no replaceable parts and requires no maintenance - just a...- Sammy Greenville, SC
Had the best experience with Waldrop, we will forever be in their debt. Not only the most professional group of men but the most honest, stand by your word company! I would recommend Waldrop to any and all of my family and friends. I want to give a special thank you to Vince, Trinity and Jason, than...- Cheryl Marietta, SC
A friend recommended Waldrop after he had a visit last week. Our A/C was not cooling as well as it should, and the Split "Smart" thermostat was doing crazy things on the first and 2nd floor. Josh of Waldrop came out same afternoon we called and got everything straightened out, and did some extra cle...- KarmannGT SIMPSONVILLE, SC
Some people in the business said that I didn’t want Waldrop’s because they were the most expensive. However, of the three I contacted, it was Vince with Waldrop’s who came promptly to the house, did an inspection of the house, took photos, and explained what would be done. I was impressed with...- DB410em Spartanburg, SC
This is the first time we used Waldrop and we had a great experience start to finish. They installed HVAC system for our bonus room area and from the estimate through installation they were very detail oriented. The project consultant took extensive notes and pictures about the project and what we w...- Tom B. Greenville, SC
Office called beforehand to confirm and my technician Josh R was actually a few minutes early. He greeted me in a professional manner while donning his shoe covers. He asked me if there were any issues I had noticed recently, and described the interior work he was about to perform. A few minutes lat...- Alan F. Greenville, SC
Daniel W did a great job for us today, replacing a water heater. He was prompt, professional, and very thorough. This is the type of service we have come to expect from Waldrop, it is always a pleasure dealing with this company. We reported our problem to the company last night and were called promp...- Jo Q. Greenville, SC
Jason & Brent were very courteous, always kept us informed and you hardly knew they were around. They made sure that each day everything was neat and cleaned up. . They were well informed with what the salesman, Jared and I had agreed on. When they had questions they followed my suggestion’s c...- Bob C. Greenville, SC
The Waldrop crew was at my home at the scheduled time. They worked together like a well oiled machine to install a new gas pack heat/air system plus a mini heat/air unit for an area of the house which previously neither heated nor cooled efficiently. They replaced and added ducts underneath the hous...- Sibyl M. Greenville, SC
Waldrop have added another very satisfied customer and another local company lost us due to poor communication, wrong diagnosis and seemingly couldn't care less attitude. Josh arrived spot on the time arranged the evening before by courteous office staff and quickly determined the main problem toget...- George L. Greenville, SC
Very good experience throughout a difficult process. Charlie was my first contact. He listened as I explained the situation with my AC and told me exactly what he was going to do and what I could expect going forward. Regina contacted me on the schedule and called when the technician was going to be...- Don K. Greenville, SC
Waldrop has NEVER failed to do an excellent job!!! Not only are the Techs expert in what they do, they are personable, have awesome attitudes and relate well to their customers. The last time our Tech, Josh was here in March to get us ready for summer I was in a hospital bed in our home suffering fr...- Cherie O. Greenville, SC
I had the most wonderful opportunity to meet Jeff at the Spartanburg Home and Garden show. He spent a lot of time talking to me about different thermostats and was so patient, answering questions my Mom and I had. When it came time to install, Gavin was great on making sure the guys were on their wa...- Laura M. Greenville, SC
family The Waldrop Family
Repairs for plumbing, heating, and air conditioning can be expensive. When summer or winter hit and you realize your AC or heating doesn’t work, it’s a little late to wait for a service company to fit your repair into their schedule. This also rings true for plumbing repairs that could have been prevented with regular maintenance. With Waldrop Plumbing – Heating – Air’s Family Service Plan, you get priority customer status, so your repairs are finished sooner, and at a lower cost! For preventative heating, cooling, and plumbing, service in Greenville and Spartanburg, there’s no better option than Waldrop Plumbing – Heating – Air.